Privacy Policy
SA Landscape & Outdoor Solutions (“we”, “us”, “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What Information We Collect
We may collect the following types of personal information:
- Name, phone number and email address
- Property address and site details relevant to quotes and project delivery
- Payment and billing information
- Correspondence, including emails, messages and enquiry form submissions
- Website usage data, such as pages visited and general browsing behaviour, collected via cookies or analytics tools
How We Collect Information
We collect personal information directly from you when you:
- Submit an enquiry or request a quote through our website
- Contact us by phone, email or in person
- Engage us for landscaping, construction or outdoor services
- Interact with our website, including through analytics and cookies
Why We Collect And Use Your Information
We use personal information to:
- Provide quotes and respond to enquiries
- Plan, schedule and deliver landscaping, retaining wall, paving, drainage, fencing, concreting, artificial grass and excavation services
- Process payments and manage invoicing
- Communicate with you about your project, including scheduling and updates
- Improve our website and services
- Meet legal, regulatory or insurance obligations where applicable
We do not use personal information for purposes unrelated to these without your consent.
Disclosure Of Information
We do not sell or trade personal information. We may share information with:
- Subcontractors or trade partners engaged to complete specific aspects of a project
- Suppliers, where required to arrange materials or equipment for your job
- Professional advisors, such as accountants or legal representatives, where necessary
- Relevant authorities, where required by law or for council approvals connected to your project
Any third parties we work with are expected to handle your information responsibly and only for the purpose it was shared.
Website Cookies And Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve user experience. You can adjust your browser settings to disable cookies, though this may affect certain website functions.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure, including secure storage of client records and restricted access to sensitive information. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.
Access And Correction
You may request access to the personal information we hold about you, or ask us to correct any inaccurate details, by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including any obligations relating to warranties, insurance or legal requirements, after which it is securely deleted or de-identified.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies separately.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be published on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: bostan.rahimi25@gmail.com
- Phone: 0469 289 315
- Address: 12 Winston Ave, Paralowie SA 5108
